JACKSONVILLE, NC
Find internet providers in Jacksonville, NC
Find internet offered in Jacksonville, NC – easily compare options from multiple providers to find the plan that best fits your needs.
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Every price and coverage figure on this site traces back to FCC Broadband Data Collection filings (the National Broadband Map); here’s exactly how we do it.
Shop and compare 7 internet providers for Jacksonville, NC
The 30-Second Verdict
UpdatedIn Jacksonville, NC, Brightspeed is your best bet, covering ~95% of the city overall with FCC-filed speeds up to 1,000 Mbps. Its fastest fiber tier reaches ~23% of the city, so check availability instead of assuming it follows the wider footprint. In ZIP 28540, Metronet Holdings leads at 48.7% with fiber speeds up to 5,120 Mbps, while Spectrum covers 34.5% with cable speeds up to 1,000 Mbps. Northwoods in 28546 is even more Metronet-heavy at 70.5%, with Spectrum at 17.2% and Brightspeed fiber at 3.3%, showing why local results do not overturn the city-wide pick. ZIP 28541 is different again, with Metronet reaching 98.5% and Spectrum’s listed option covering 1.5% at speeds up to 1,000/35 Mbps, with less balanced uploads. Students at Coastal Carolina Community College should check apartment addresses individually, since student housing can differ from nearby homes and older copper can disrupt Zoom, streaming, and gaming. Do the same in Brynn Marr and Carolina Plantations, and for households tied to Marine Corps Base Camp Lejeune or Marine Corps Air Station New River. For a budget-minded alternative, Verizon fixed wireless reaches ~53% at speeds up to 300/20 Mbps, while T-Mobile reaches ~31% at up to 100/20 Mbps, so confirm the exact address before choosing.
Best plan here: Brightspeed 1 Gig — faster than 91% of all internet options in North Carolina
- Brightspeed 1 Gig$150 Brightspeed Prepaid MastercardFiber940 MbpsDownload91Our score$49.99Per month
- Brightspeed 500 Mbps$100 Brightspeed Prepaid MastercardFiber500 MbpsDownload77Our score$39.99Per month
- Brightspeed 200 MbpsFiber200 MbpsDownload76Our score$29.99Per month
Source: Brightspeed official site · checked monthly · availability varies by address
SPEED SCORE
Local data shows excellent speeds for your area
This score is based on local bandwidth data and indicates this provider offers some of the best speeds available in your area.
The calculated local speed score is based on real-world data showing average speeds in your area. Speed Scores are not static and fluctuate based on the location being checked for serviceability. Average speeds within a ZIP Code may not be reflective of your specific location. Enter your full address to access the most accurate speed score.
EST. CAPABILITIES
Excellent
Excellent
Excellent
Excellent
THE TAKEAWAY
Our recommendation for Jacksonville
Up to 940 Mbps download and up to 940 Mbps upload, with a Speed Score of 91/100, can comfortably support 4K streaming, gaming, video calls, and many connected devices at once. That makes Brightspeed fiber an excellent choice and a top-tier option in Jacksonville, with a Speed Score above the city average of 74. The Brightspeed 1 Gig fiber plan is available to 24.0% of the city, so verify your address because the strongest Brightspeed technology may not be available everywhere.
About Brightspeed
Brightspeed’s up to 940 Mbps fiber service, with up to 940 Mbps upload, can comfortably handle 4K streaming, video calls, gaming, and many devices at once. It is available to 24.0% of Jacksonville, making it an excellent option at fiber-served addresses, but check your exact address because areas outside that fiber footprint may fall back to slower options that can be limiting for modern households.
Available Plans
Fiber
Copper
Copper
Copper
Copper
Copper
Fiber
Fiber
Copper
Fiber
Fiber
Fiber
Fiber
Best plan here: Internet Gig — faster than 89% of all internet options in North Carolina
- Internet Gig$60/mo for the first 12 months, then $70/moCable1,000 MbpsDownload89Our score$60Per month
- Internet Premier$40/mo for the first 12 months, then $50/moCable500 MbpsDownload76Our score$40Per month
- Internet AdvantageCable100 MbpsDownload56Our score$30Per month
Source: Spectrum official site · checked monthly · availability varies by address
SPEED SCORE
Local data shows excellent speeds for your area
This score is based on local bandwidth data and indicates this provider offers some of the best speeds available in your area.
The calculated local speed score is based on real-world data showing average speeds in your area. Speed Scores are not static and fluctuate based on the location being checked for serviceability. Average speeds within a ZIP Code may not be reflective of your specific location. Enter your full address to access the most accurate speed score.
EST. CAPABILITIES
Excellent
Good
Good
Good
THE TAKEAWAY
Our recommendation for Jacksonville
With a headline Speed Score of 89/100, Spectrum’s cable service offers up to 1000 Mbps download and up to 1000 Mbps upload, enough for 4K streaming, gaming, video calls, and multiple connected devices. That makes it a solid, reliable choice and puts it above Jacksonville’s city average of 74. The Internet Gig plan has a Speed Score of 89/100 and is available to 92.7% of the city, so confirm that the plan reaches your specific address.
About Spectrum
Spectrum’s fastest plan offers up to 1000 Mbps down and 1000 Mbps up, enough for a busy household with simultaneous streaming, gaming, video calls, and large uploads. It is a strong cable choice, with the gigabit and 500 Mbps plans each available to 92.7% of Jacksonville, but availability is address-dependent, and an address limited to the up to 100 Mbps plan may find it less comfortable for a busy modern household.
Available Plans
Cable
Fiber
Speed Score: Faster than 98% of all internet options in North Carolina
SPEED SCORE
Local data shows excellent speeds for your area
This score is based on local bandwidth data and indicates this provider offers some of the best speeds available in your area.
The calculated local speed score is based on real-world data showing average speeds in your area. Speed Scores are not static and fluctuate based on the location being checked for serviceability. Average speeds within a ZIP Code may not be reflective of your specific location. Enter your full address to access the most accurate speed score.
EST. CAPABILITIES
Excellent
Excellent
Excellent
Excellent
THE TAKEAWAY
Our recommendation for Jacksonville
Households with demanding bandwidth needs, including remote work, streaming, and large uploads, should consider Metronet Holdings an excellent choice, with fiber offering up to 5120 Mbps download and 5120 Mbps upload and a 98/100 Speed Score, above Jacksonville’s 74 average. The plan reaches 57.3% of Jacksonville, so verify that fiber service is available at your specific address before counting on these top-tier speeds.
About Metronet Holdings
For households that stream, game, work from home, or have several connected devices, Metronet Holdings is a strong choice with fiber offering up to 5120 Mbps in both directions and a Speed Score of 98/100. That fiber plan covers 57.3% of Jacksonville census blocks, so availability is address-dependent and you should check your exact location before counting on this excellent option.
Available Plans
Fiber
Best plan here: Residential – Max — faster than 71% of all internet options in North Carolina
- Residential – MaxSatellite400 MbpsDownload71Our score$130Per month
- Residential – 200 MbpsSatellite200 MbpsDownload48Our score$85Per month
- Residential – 100 MbpsSatellite100 MbpsDownload48Our score$55Per month
Source: Starlink official site · checked monthly · availability varies by address
SPEED SCORE
Local data shows average speeds for your area
This score is based on local bandwidth data and indicates this provider offers competitive speeds in your area.
The calculated local speed score is based on real-world data showing average speeds in your area. Speed Scores are not static and fluctuate based on the location being checked for serviceability. Average speeds within a ZIP Code may not be reflective of your specific location. Enter your full address to access the most accurate speed score.
EST. CAPABILITIES
Adequate
Poor
Poor
Adequate
THE TAKEAWAY
Our recommendation for Jacksonville
Satellite service is widely available and can handle browsing, streaming, and typical home use, but its higher latency can make gaming and video calls feel less responsive than terrestrial connections. Starlink’s Residential – Max plan offers up to 400 Mbps download and 30 Mbps upload, with a Speed Score of 71/100, below Jacksonville’s city average of 74, and is available to 100.0% of the city. The 200 Mbps and 100 Mbps plans each score 48/100, so shoppers who need more consistent low-latency performance should check what other technologies are available at their address before choosing.
About Starlink
Satellite internet gives Starlink broad reach and can handle everyday browsing, streaming, and work, but its higher latency may be noticeable for video calls, gaming, and other real-time activities. Starlink reaches 100.0% of Jacksonville with plans offering up to 400 Mbps download and 30 Mbps upload, but check your address for fiber or cable first because those technologies are generally better for demanding modern use.
Available Plans
Ngso Satellite
Best plan here: All-In Home Internet — faster than 76% of all internet options in North Carolina
- All-In Home Internet$70/mo promotional rate, then $80/mo5G Fixed Wireless498 MbpsDownload76Our score$70Per month
- Rely Home Internet$50/mo promotional rate, then $60/mo5G Fixed Wireless354 MbpsDownload76Our score$50Per month
Source: T-Mobile official site · checked monthly · availability varies by address
SPEED SCORE
Local data shows average speeds for your area
This score is based on local bandwidth data and indicates this provider offers competitive speeds in your area.
The calculated local speed score is based on real-world data showing average speeds in your area. Speed Scores are not static and fluctuate based on the location being checked for serviceability. Average speeds within a ZIP Code may not be reflective of your specific location. Enter your full address to access the most accurate speed score.
EST. CAPABILITIES
Good
Adequate
Adequate
Good
THE TAKEAWAY
Our recommendation for Jacksonville
Households looking for a reasonably fast option for streaming, work, and everyday use may find T-Mobile’s 5G fixed wireless service a good fit, with up to 354 Mbps download and 55 Mbps upload on Rely or up to 498 Mbps download and 55 Mbps upload on All-In. Both plans carry a 76/100 Speed Score, about the same as Jacksonville’s 74 city average, though fixed wireless can be more variable than wired service. Address availability matters: these plans are listed for 49.6% of Jacksonville, so confirm the service reaches your home before choosing it.
About T-Mobile
Households wanting good everyday internet without needing fiber may find T-Mobile’s 5G fixed wireless a solid fit, with All-In Home Internet offering up to 498 Mbps down and 55 Mbps up for $70/mo promotional pricing, or Rely Home Internet offering up to 354 Mbps down and 55 Mbps up for $50/mo promotional pricing. These are adequate, not top-tier, fixed wireless options, and both are available to 49.6% of Jacksonville, so check your address first and compare any fiber or cable alternatives before choosing.
Available Plans
Licensed Fixed Wireless
Licensed Fixed Wireless
Best plan here: 5G Home Plus — faster than 77% of all internet options in North Carolina
- 5G Home Plus$45/mo promotional rate, then $70/mo5G Fixed Wireless1,000 MbpsDownload77Our score$45Per month
- 5G Home$35/mo promotional rate, then $60/mo5G Fixed Wireless300 MbpsDownload76Our score$35Per month
Source: Verizon official site · checked monthly · availability varies by address
SPEED SCORE
Local data shows average speeds for your area
This score is based on local bandwidth data and indicates this provider offers competitive speeds in your area.
The calculated local speed score is based on real-world data showing average speeds in your area. Speed Scores are not static and fluctuate based on the location being checked for serviceability. Average speeds within a ZIP Code may not be reflective of your specific location. Enter your full address to access the most accurate speed score.
EST. CAPABILITIES
Good
Adequate
Adequate
Good
THE TAKEAWAY
Our recommendation for Jacksonville
Verizon’s 5G fixed wireless service can support streaming, gaming, and work, with 5G Home Plus offering up to 1000 Mbps download and 75 Mbps upload and a 77/100 Speed Score. That score is above Jacksonville’s 74 average, making it a competitive option, though fixed wireless performance can be more variable than wired connections. The 300 Mbps 5G Home plan scores 76/100, and both plans are available to 56.7% of the city, so confirm service at your address before choosing.
About Verizon
5G fixed wireless is Verizon’s connection here, offering adequate service for streaming, video calls, and everyday use, though it may be less consistent than fiber or cable. The 5G Home Plus plan offers up to 1000 Mbps download and 75 Mbps upload for $45/mo promotional pricing, while 5G Home offers up to 300 Mbps download and 75 Mbps upload for $35/mo promotional pricing, but availability is address-dependent and reaches 56.7% of Jacksonville, so check your address and compare any fiber or cable options first.
Available Plans
Licensed Fixed Wireless
Licensed Fixed Wireless
Best plan here: Fusion — slower than 71% of all internet options in North Carolina
- Fusion$94.99/mo for the first 12 months, then $119.99/moSatellite100 MbpsDownload29Our score$94.99Per month
- Select$49.99/mo for the first 12 months, then $74.99/moSatellite50 MbpsDownload6Our score$49.99Per month
- Lite$39.99/mo for the first 12 months, then $49.99/moSatellite25 MbpsDownload6Our score$39.99Per month
Source: HughesNet official site · checked monthly · availability varies by address
SPEED SCORE
Local data shows below average speeds for your area
This score is based on local bandwidth data and is an indicator that there are better options in your area.
The calculated local speed score is based on real-world data showing average speeds in your area. Speed Scores are not static and fluctuate based on the location being checked for serviceability. Average speeds within a ZIP Code may not be reflective of your specific location. Enter your full address to access the most accurate speed score.
EST. CAPABILITIES
Poor
Poor
Poor
Poor
THE TAKEAWAY
Our recommendation for Jacksonville
At $94.99/mo for the first 12 months, then $119.99/mo, HughesNet’s Fusion plan buys up to 100 Mbps download and 5 Mbps upload, but its 29/100 Speed Score is below Jacksonville’s city average of 74. Because it uses satellite, higher latency can limit gaming, video calls, and other real-time uses, so even with availability to 100.0% of Jacksonville, shoppers should check what other technologies are available at their address before choosing it.
About HughesNet
HughesNet’s $39.99/mo Lite plan buys up to 25 Mbps, while $49.99/mo Select offers up to 50 Mbps and $94.99/mo Fusion offers up to 100 Mbps, but these satellite plans have below-average Speed Scores of 6, 6, and 29. Because satellite service can be limiting for streaming, gaming, and households with multiple users, check whether faster fiber or cable is available at your address first; HughesNet reaches 100.0% of Jacksonville, so it may be a useful fallback where better options are unavailable.
Available Plans
Gso Satellite
Every plan available in Jacksonville
All 16 product lines from the 6 providers with published pricing here, showing the price you would be quoted today and what it reverts to.
Showing 10 of 16 plans
- SpectrumInternet Gig$60/mo for the first 12 months, then $70/mo1,000 MbpsDownload89Our score$60$70Per month~92.7%CoverageCable
- StarlinkResidential – Max400 MbpsDownload71Our score$130Per month~100%CoverageSatellite
- SpectrumInternet Premier$40/mo for the first 12 months, then $50/mo500 MbpsDownload76Our score$40$50Per month~92.7%CoverageCable
- SpectrumInternet Advantage100 MbpsDownload56Our score$30Per month~92.7%CoverageCable
- StarlinkResidential – 100 Mbps100 MbpsDownload48Our score$55Per month~100%CoverageSatellite
- StarlinkResidential – 200 Mbps200 MbpsDownload48Our score$85Per month~100%CoverageSatellite
- Verizon5G Home Plus$45/mo promotional rate, then $70/mo1,000 MbpsDownload77Our score$45$70Per month~56.7%Coverage5G Fixed Wireless
- Verizon5G Home$35/mo promotional rate, then $60/mo300 MbpsDownload76Our score$35$60Per month~56.7%Coverage5G Fixed Wireless
- T-MobileRely Home Internet$50/mo promotional rate, then $60/mo354 MbpsDownload76Our score$50$60Per month~49.6%Coverage5G Fixed Wireless
- T-MobileAll-In Home Internet$70/mo promotional rate, then $80/mo498 MbpsDownload76Our score$70$80Per month~49.6%Coverage5G Fixed Wireless
Prices are the current promotional rate where one is advertised. Sourced monthly from each provider’s own site; availability varies by address.
Best Fit by Household Type in Jacksonville
Best Fit
Students & Roommates
Choose Spectrum Internet Advantage’s 100 Mbps service, reaching 92.7% of Jacksonville, for shared apartment use.
Its broad Jacksonville reach suits roommates splitting streaming, schoolwork, and video calls.
Check first: Confirm the address; 92.7% plan reach differs from Spectrum’s 94.1% overall footprint.
Best Fit
Remote Workers
Choose Metronet Holdings’ 5,120/5,120 Mbps fiber where available; it reaches approximately 57% of Jacksonville.
Metronet reaches 98.5% in ZIP 28541, offering Jacksonville’s strongest local fiber availability.
Check first: Its 57.3% overall footprint still requires address verification.
Best Fit
Gamers & Streamers
Choose Spectrum Internet Gig’s 1,000 Mbps service, reaching 92.7% of Jacksonville, for gaming and streaming.
Spectrum’s listed 1,000/1,000 Mbps cable reaches 34.5% in Downtown Jacksonville and 17.2% in Northwoods.
Check first: Verify the address; the plan reaches 92.7%, not every part of Jacksonville.
Best Fit
Rural & Edge-of-City Homes
Choose Starlink Residential – 100 Mbps, reaching 100% of Jacksonville, when wired service is unavailable.
Its basic NGSO satellite footprint reaches approximately 100%, covering Jacksonville addresses beyond some wired footprints.
Check first: Check the exact address and installation eligibility before ordering.
Top ZIP-Level Insights in Jacksonville
Downtown Jacksonville
Metronet Holdings is currently the strongest option for Symmetric fiber for work and streaming.
Metronet Holdings reaches 48.7% of Downtown Jacksonville’s ZIP 28540, ahead of Spectrum’s listed 34.5% cable share.
Northwoods
Metronet Holdings is currently the strongest option for High-availability symmetric fiber.
Metronet Holdings reaches 70.5% in Northwoods ZIP 28546; Brightspeed fiber is listed at 3.3%.
ZIP 28541
Metronet Holdings is currently the strongest option for Near-universal symmetric fiber.
Metronet Holdings reaches 98.5% in ZIP 28541, while Spectrum cable is listed at 1.5%.
Internet providers near Jacksonville
Coverage can change completely a few miles down the road. If you’re moving to or shopping just outside Jacksonville, check the neighboring market directly.
Jacksonville Internet FAQs
What is the fastest internet provider in Jacksonville, NC?
Metronet Holdings is Jacksonville’s fastest listed provider, with 5,120/5,120 Mbps fiber reaching approximately 57% of the city. Check your address because local coverage varies substantially, including 48.7% in ZIP 28540 and 98.5% in ZIP 28541.
Can I get fiber internet in Jacksonville, NC?
Yes—Metronet Holdings’ fiber reaches approximately 57% citywide, Brightspeed’s great fiber reaches approximately 23%, and Spectrum fiber reaches 2.5% in ZIP 28540. Metronet is strongest in ZIP 28541 at 98.5% and reaches 70.5% in Northwoods ZIP 28546, so verify the exact address.
What is the cheapest internet plan in Jacksonville, NC?
Brightspeed Brightspeed 200 Mbps is the cheapest listed plan: a promotional starting rate of $29.99/mo for 200 Mbps, reaching 24.1% of Jacksonville. It is worth checking where available, because the plan-specific reach is far smaller than Brightspeed’s 95.3% overall footprint.
How much internet speed do I need in Jacksonville, NC?
For lighter use, 100 Mbps can work: Starlink’s 100 Mbps plan reaches 100% of Jacksonville, while Spectrum’s 100 Mbps plan reaches 92.7%. Heavier streaming, gaming, and multiple users may justify Spectrum’s 500 Mbps plan, which reaches 92.7%, subject to address verification.
Is internet available in Northwoods, Jacksonville, NC?
Yes—Metronet Holdings reaches 70.5% of Northwoods ZIP 28546 with 5,120/5,120 Mbps fiber. Spectrum reaches 17.2% there and Brightspeed fiber 3.3%; ZIP-level figures can differ within the neighborhood, so confirm your exact Jacksonville address before ordering.
How We Analyze Internet in Jacksonville
FCC Broadband Data
We use the FCC National Broadband Map, updated twice a year with provider-reported coverage at the census block level.
Speed Score
Our proprietary score weights technology type (fiber=100%, cable=85%, etc.) with download (70%) and upload (30%) speeds, ranked as a state percentile.
Coverage Calculation
Provider coverage shows what percentage of census blocks in Jacksonville report service availability from each provider.
Data Coverage for Jacksonville
How We Calculate Speed Score
Our Speed Score is a state-level percentile ranking (0-100) that shows how a provider’s service compares to all other internet options available in your state.
The Formula:
We calculate a raw performance score using:
Technology Factor × (Download Speed × 70% + Upload Speed × 30%)
Technology Factors:
Not all connections are equal. We weight each technology based on real-world reliability and performance:
- Fiber: 100% – Fastest, most reliable technology
- Cable: 85% – High speeds, shared neighborhood bandwidth
- Fixed Wireless (Licensed): 70% – Dedicated spectrum, weather-dependent
- Copper/DSL: 65% – Distance-limited, aging infrastructure
- Fixed Wireless (Unlicensed): 60% – Shared spectrum, variable performance
- Satellite (LEO): 40% – Low-earth orbit (e.g., Starlink), higher latency
- Satellite (GEO): 15% – Geostationary orbit, significant latency
Percentile Ranking:
After calculating raw scores, we rank every service option in your state by geographic coverage (census blocks served). A score of 85 means this service performs better than 85% of all internet options available in your state.
Data Source: FCC National Broadband Map data, updated twice a year.
How We Calculate Capabilities
Estimated Capabilities predict how well each internet plan supports common household activities based on speed requirements and connection type.
Rating Scale:
- Excellent – Optimal performance, handles peak usage easily
- Good – Reliable performance with minimal issues
- Fair – Functional but may experience slowdowns during heavy use
- Poor – Not recommended; expect frequent buffering or lag
How We Rate Each Category:
Streaming
Based on download speed. 4K streaming requires 25+ Mbps per stream; HD requires 5+ Mbps. We account for multiple simultaneous streams.
Multi-device
Evaluates total bandwidth capacity divided by typical household device count (phones, tablets, smart TVs, computers). Fiber and cable handle many devices better than DSL or satellite.
Gaming
Considers both upload speed (for sending game data) and latency (ping time). Fiber and cable excel here; satellite connections struggle due to inherent signal delay.
Whole Home
Assesses whether the connection can reliably serve an entire household during peak evening hours. Factors in technology type (shared vs. dedicated bandwidth) and total speed capacity.
Note: Actual performance depends on your specific location, network congestion, and equipment quality.