FindBetterInternet

Jacksonville, FL Internet

Internet Providers in Jacksonville, FL

Compare every internet provider in Jacksonville, FL: coverage from FCC filings, plan prices checked monthly, and an address check for your street.

Person using internet

The 30-Second Verdict

Updated
RankProviderSpeed ScoreCoverage in JacksonvilleUp toFrom
1XfinityBest overall
99%
2,000 Mbps$40/mo
2AT&TFastest where available
87%
5,000 Mbps$35/mo
3IQ Fiber
10%
––
4Hotwire
2%
––
5Northeast Florida
2%
––
6Verizon
54%
300 Mbps$60/mo

The ranking weighs each provider’s speed across everywhere it reaches. AT&T’s 94 is its fiber; in about half of the area it serves, AT&T offers only DSL or Internet Air, which is why Xfinity ranks first.

Xfinity is the best overall choice, with cable speeds up to 2,000 Mbps reaching about 47% of the city, while its overall footprint reaches about 99%. If AT&T reaches your address, it is the faster choice, with fiber speeds up to 5,000/5,000 Mbps reaching about 42% of the city.

Fiber is the variable. Fiber reaches 95% of Mandarin (32223) but only 16% of Northside (32254). Find your neighborhood on the map.

Best Internet Providers in Jacksonville, FL

Speeds up to 2,000 Mbps

Plans range $40–$100 /mo * Refreshed Sep 15, 2026See all 5 plans →


Coverage ~99% of cityfastest plan shown reaches ~47%
Connection type Cable, Fiber
90

Best plan here: 2 Gig — faster than 90% of all internet options in Florida

  • 2 Gig$100/mo for 60 months (w/ AutoPay & paperless billing, new customers, 5-Year Price Guarantee)Cable2,000 MbpsDownload90Our score$100Per month
  • 1.2 Gig$100/mo for 60 months (w/ AutoPay & paperless billing, new customers, 5-Year Price Guarantee)Cable1,200 MbpsDownload84Our score$100Per month
  • 1 GigCable1,000 MbpsDownload77Our score$50Per month
  • 500 Mbps$45/mo for 60 months, then $55/mo (w/ AutoPay & paperless billing, new customers)Cable500 MbpsDownload77Our score$45Per month
  • 300 Mbps$40/mo for 60 months (w/ AutoPay & paperless billing, new customers, 5-Year Price Guarantee)Cable300 MbpsDownload70Our score$40Per month

Source: Xfinity official site · checked monthly · availability varies by address

SPEED SCORE

90

Among the fastest advertised speeds in the state

This plan’s advertised maximum download ranks near the top of every option filed with the FCC in this state. It is not a measured speed.

Download 2,000 Mbps
Upload 35 Mbps
Typical latency (by technology) Low

The Speed Score is the percentile of this plan’s maximum advertised download speed among every internet option filed with the FCC in this state. It is not a measured speed test: actual throughput varies by address, wiring and time of day. Enter your full address to see which plans are serviceable at your home.

EST. CAPABILITIES

Streaming

Excellent

Multi-device

Good

Gaming

Good

Whole home

Good

THE TAKEAWAY

Our recommendation for Jacksonville

Xfinity reaches 98.7% of Jacksonville, giving most households a strong chance of getting its cable service. With a headline Speed Score of 90/100, above the city average of 68, it is a solid option for most uses, offering up to 2,000 Mbps download and 35 Mbps upload, though the exact plan and speed available depend on your address.

Speeds and reach below are what the provider files with the FCC for each technology tier, by census block. The plans it actually sells here, with their own speeds and prices, are under Pricing & Plans; the two can differ.

About Xfinity

Xfinity reaches 98.7% of Jacksonville, giving most shoppers a strong chance of service. Its cable plans offer excellent options for most needs, including up to 1,000 Mbps across about 98% of the city and up to 2,000 Mbps in about 47% of addresses, though the fastest option is address-dependent, so check availability at your home before choosing.

Available Plans

84
Cable
1200 Mbps Download
35 Mbps Upload
Coverage 50.5% of city
90
Cable
2000 Mbps Download
300 Mbps Upload
Coverage 47.1% of city
84
Fiber
1200 Mbps Download
35 Mbps Upload
Coverage 0.8% of city
77
Fiber
1000 Mbps Download
1000 Mbps Upload
Coverage 0.4% of city
90
Fiber
2000 Mbps Download
300 Mbps Upload
Coverage 0.2% of city

Speeds up to 5,000 Mbps

Plans range $35–$90 /mo * Refreshed Sep 15, 2026See all 5 plans →


Coverage ~87% of cityfastest plan shown reaches ~42%
Connection type Fiber, Fixed Wireless
94

Best plan here: AT&T Internet 5 GIG speed — faster than 94% of all internet options in Florida

  • AT&T Internet 5 GIG speed$90/mo for 12 months (new AT&T Fiber customers; up to $30 discount applies for 12 months on 1Gb+ plans) · $150 Visa reward cardFiber5,000 MbpsDownload94Our score$90Per month
  • AT&T Fiber 1 GIG speed$50/mo for 12 months (new AT&T Fiber customers; up to $30 off for 12 months; full plan cost due until discount starts within 3 bills) · $150 Visa reward cardFiber1,000 MbpsDownload77Our score$50Per month
  • AT&T Fiber 500Mbps$50/mo for 12 months (new AT&T Fiber customers, $15/mo discount for 12 months applies after up to 3 bill cycles) · $100 Visa reward cardFiber500 MbpsDownload77Our score$50Per month
  • AT&T Fiber 300Mbps$35/mo for 12 months (new customers, with AutoPay & paperless bill discount, wired connection to gateway) · $200 AT&T Visa Reward CardFiber300 MbpsDownload70Our score$35Per month
  • AT&T Internet Air 300 Mbps$40/mo for 12 months (new customers, no annual contract, AutoPay eligible for additional $5/mo discount)Fixed Wireless300 MbpsDownload70Our score$40Per month

Source: AT&T official site · checked monthly · availability varies by address

SPEED SCORE

94

Among the fastest advertised speeds in the state

This plan’s advertised maximum download ranks near the top of every option filed with the FCC in this state. It is not a measured speed.

Download 5,000 Mbps
Upload 5,000 Mbps
Typical latency (by technology) Low

The Speed Score is the percentile of this plan’s maximum advertised download speed among every internet option filed with the FCC in this state. It is not a measured speed test: actual throughput varies by address, wiring and time of day. Enter your full address to see which plans are serviceable at your home.

EST. CAPABILITIES

Streaming

Excellent

Multi-device

Excellent

Gaming

Excellent

Whole home

Excellent

THE TAKEAWAY

Our recommendation for Jacksonville

At $90/mo for 12 months, AT&T’s Fiber 5 GIG plan offers up to 5000 Mbps both ways, making it an excellent choice for heavy streaming, gaming, and large households. Its 94/100 Speed Score is above the Jacksonville city average of 68, though this top-tier fiber plan is available to about 42% of the city. Address availability matters because AT&T Internet Air uses fixed wireless and offers up to 300 Mbps download and 30 Mbps upload with a 70/100 Speed Score where fiber does not reach.

Speeds and reach below are what the provider files with the FCC for each technology tier, by census block. The plans it actually sells here, with their own speeds and prices, are under Pricing & Plans; the two can differ.

About AT&T

AT&T offers strong value, from $35/mo for up to 300 Mbps to $90/mo for up to 5,000 Mbps, with its fiber plans providing excellent, symmetrical speeds for streaming, work, and gaming. Fiber availability is address-dependent, reaching about 48% of Jacksonville for the 300 Mbps, 500 Mbps, and 1 GIG plans and about 42% for 5 GIG, while Internet Air reaches about 30% with up to 300 Mbps download and 30 Mbps upload, so check your address for fiber first because the fixed wireless fallback may be less suitable for heavy modern use.

Available Plans

94
Fiber
5000 Mbps Download
5000 Mbps Upload
Coverage 41.6% of city
22
Copper
100 Mbps Download
20 Mbps Upload
Coverage 26.3% of city
6
Licensed Fixed Wireless
25 Mbps Download
3 Mbps Upload
Coverage 25.1% of city
1
Copper
10 Mbps Download
1 Mbps Upload
Coverage 15.6% of city
15
Copper
50 Mbps Download
10 Mbps Upload
Coverage 12.5% of city
20
Copper
75 Mbps Download
20 Mbps Upload
Coverage 7.4% of city
77
Fiber
1000 Mbps Download
1000 Mbps Upload
Coverage 6.1% of city
22
Licensed Fixed Wireless
100 Mbps Download
20 Mbps Upload
Coverage 4.4% of city
6
Copper
25 Mbps Download
5 Mbps Upload
Coverage 4.3% of city

Speeds up to 5,000 Mbps

Price Not listed Check your address →


Coverage ~10% of city
Connection type Fiber
94

Speed Score: Faster than 94% of all internet options in Florida

SPEED SCORE

94

Among the fastest advertised speeds in the state

This plan’s advertised maximum download ranks near the top of every option filed with the FCC in this state. It is not a measured speed.

Download 5,000 Mbps
Upload 5,000 Mbps
Typical latency (by technology) Low

The Speed Score is the percentile of this plan’s maximum advertised download speed among every internet option filed with the FCC in this state. It is not a measured speed test: actual throughput varies by address, wiring and time of day. Enter your full address to see which plans are serviceable at your home.

EST. CAPABILITIES

Streaming

Excellent

Multi-device

Excellent

Gaming

Excellent

Whole home

Excellent

THE TAKEAWAY

Our recommendation for Jacksonville

Up to 5000 Mbps both ways can handle demanding work, 4K streaming, large downloads, and low-latency gaming, making IQ Fiber’s Fiber plan an excellent choice with a Speed Score of 94/100. Availability is address-specific, and this plan reaches 9.5% of Jacksonville, so confirm that fiber service is offered at your home before signing up.

Speeds and reach below are what the provider files with the FCC for each technology tier, by census block. The plans it actually sells here, with their own speeds and prices, are under Pricing & Plans; the two can differ.

About IQ Fiber

Up to 5000 Mbps both ways over fiber is an excellent choice for busy households, supporting 4K streaming, gaming, video calls, and many connected devices at once. IQ Fiber’s fiber service is address-dependent, so check your exact address to confirm availability before choosing it.

Available Plans

94
Fiber
5000 Mbps Download
5000 Mbps Upload
Coverage 9.5% of city

Speeds up to 8,000 Mbps

Price Not listed Check your address →


Coverage ~2% of city
Connection type Fiber
99

Speed Score: Faster than 99% of all internet options in Florida

SPEED SCORE

99

Among the fastest advertised speeds in the state

This plan’s advertised maximum download ranks near the top of every option filed with the FCC in this state. It is not a measured speed.

Download 8,000 Mbps
Upload 8,000 Mbps
Typical latency (by technology) Low

The Speed Score is the percentile of this plan’s maximum advertised download speed among every internet option filed with the FCC in this state. It is not a measured speed test: actual throughput varies by address, wiring and time of day. Enter your full address to see which plans are serviceable at your home.

EST. CAPABILITIES

Streaming

Excellent

Multi-device

Excellent

Gaming

Excellent

Whole home

Excellent

THE TAKEAWAY

Our recommendation for Jacksonville

Fiber is a top-tier option for demanding households, with up to 8,000 Mbps both ways and a Speed Score of 99/100 for fast downloads, uploads, streaming, and low-latency use. Availability is highly address-dependent: Hotwire’s up to 2,500 Mbps fiber plan has a 94/100 Speed Score and reaches about 1% of Jacksonville, so check your address to confirm whether these excellent fiber options are available.

Speeds and reach below are what the provider files with the FCC for each technology tier, by census block. The plans it actually sells here, with their own speeds and prices, are under Pricing & Plans; the two can differ.

About Hotwire Communications

Hotwire Communications offers excellent fiber service, including symmetrical plans with up to 8,000 Mbps both ways, making it a strong choice for large households, remote work, streaming, and gaming. Availability is highly address-dependent, though, with the up to 8,000 Mbps plan reaching about 0% of census blocks, so check your address carefully because the provider’s overall Jacksonville coverage is limited to 1.7%.

Available Plans

94
Fiber
2500 Mbps Download
2500 Mbps Upload
Coverage 1.0% of city
99
Fiber
8000 Mbps Download
8000 Mbps Upload
Coverage 0.4% of city
94
Fiber
5000 Mbps Download
5000 Mbps Upload
Coverage 0.2% of city
77
Fiber
1000 Mbps Download
200 Mbps Upload
Coverage 0.1% of city

Speeds up to 1,000 Mbps

Price Not listed Check your address →


Coverage ~2% of city
Connection type Copper, Fiber
77

Speed Score: Faster than 77% of all internet options in Florida

SPEED SCORE

77

Mid-pack advertised speed for the state

This plan’s advertised maximum download ranks around the middle of every option filed with the FCC in this state. It is not a measured speed.

Download 1,000 Mbps
Upload 1,000 Mbps
Typical latency (by technology) Low

The Speed Score is the percentile of this plan’s maximum advertised download speed among every internet option filed with the FCC in this state. It is not a measured speed test: actual throughput varies by address, wiring and time of day. Enter your full address to see which plans are serviceable at your home.

EST. CAPABILITIES

Streaming

Excellent

Multi-device

Excellent

Gaming

Excellent

Whole home

Excellent

THE TAKEAWAY

Our recommendation for Jacksonville

Northeast Florida Telephone Company’s fiber reaches about 0% of Jacksonville, so availability is rare at a specific address. Where available, its up to 1000/1000 Mbps fiber plan has a 77/100 Speed Score, making it a good, competitive option compared with the city’s 68 average, but addresses served only by copper may get up to 50/10 Mbps with a 15/100 score or less, so consider checking other providers first if fiber is unavailable.

Speeds and reach below are what the provider files with the FCC for each technology tier, by census block. The plans it actually sells here, with their own speeds and prices, are under Pricing & Plans; the two can differ.

About Northeast Florida Telephone Company

Northeast Florida Telephone Company reaches just 1.6% of Jacksonville, so most shoppers have low odds of qualifying for its service. At eligible addresses, its fiber plan offers excellent speeds up to 1000 Mbps both ways, but availability is highly address-dependent, and the copper alternatives, topping out at 50 Mbps download and 10 Mbps upload, may not be sufficient for modern households, so check for faster options first.

Available Plans

1
Copper
10 Mbps Download
1 Mbps Upload
Coverage 0.7% of city
6
Copper
25 Mbps Download
3 Mbps Upload
Coverage 0.4% of city
15
Copper
50 Mbps Download
10 Mbps Upload
Coverage 0.4% of city
77
Fiber
1000 Mbps Download
1000 Mbps Upload
Coverage 0.3% of city

Speeds up to 300 Mbps

Plans range $60 /mo * Refreshed Sep 15, 2026See all 1 plans →


Coverage ~54% of city
Connection type 5G Fixed Wireless
70

Best plan here: 5G Home — faster than 70% of all internet options in Florida

  • 5G Home$60/mo for 12 months (w/ Auto Pay & postpaid mobile unlimited plan that includes 5G Ultra Wideband; requires bundle)5G Fixed Wireless300 MbpsDownload70Our score$60Per month

Source: Verizon official site · checked monthly · availability varies by address

SPEED SCORE

70

Mid-pack advertised speed for the state

This plan’s advertised maximum download ranks around the middle of every option filed with the FCC in this state. It is not a measured speed.

Download 300 Mbps
Upload 75 Mbps
Typical latency (by technology) Medium

The Speed Score is the percentile of this plan’s maximum advertised download speed among every internet option filed with the FCC in this state. It is not a measured speed test: actual throughput varies by address, wiring and time of day. Enter your full address to see which plans are serviceable at your home.

EST. CAPABILITIES

Streaming

Good

Multi-device

Adequate

Gaming

Adequate

Whole home

Good

THE TAKEAWAY

Our recommendation for Jacksonville

Verizon’s 5G Home fixed wireless service can handle everyday browsing, streaming, and work with up to 300 Mbps download and 75 Mbps upload, though performance may be less consistent than wired service. Its 70/100 Speed Score is about the same as Jacksonville’s city average of 68, making it a reasonable option where available, but this plan reaches only about 54% of the city, so address-level availability is important.

Speeds and reach below are what the provider files with the FCC for each technology tier, by census block. The plans it actually sells here, with their own speeds and prices, are under Pricing & Plans; the two can differ.

About Verizon

Verizon’s 5G fixed wireless service offers up to 300 Mbps download and 75 Mbps upload, which is good for streaming, video calls, and everyday use, though performance can vary with wireless conditions. It reaches about 54% of Jacksonville, so availability is address-dependent, and you should check whether faster fiber or cable service is available at your home before choosing it.

Available Plans

70
Licensed Fixed Wireless
300 Mbps Download
20 Mbps Upload
Coverage 48.6% of city
15
Licensed Fixed Wireless
50 Mbps Download
5 Mbps Upload
Coverage 4.3% of city
77
Licensed Fixed Wireless
1000 Mbps Download
75 Mbps Upload
Coverage 1.2% of city

Speeds up to 500 Mbps

Plans range $35–$55 /mo * Refreshed Sep 15, 2026See all 3 plans →


Coverage ~87% of cityfastest plan shown reaches ~65%
Connection type Fixed Wireless
77

Best plan here: T-Mobile Amplified Home Internet 500 Mbps — faster than 77% of all internet options in Florida

  • T-Mobile Amplified Home Internet 500 Mbps$45/mo for 12 months, then $60/mo (new Internet line, qualifying credit, postpaid voice line required; requires bundle) · $200 virtual prepaid MastercardFixed Wireless500 MbpsDownload77Our score$45Per month
  • T-Mobile All-In Home Internet 500 Mbps$55/mo for 12 months, then $70/mo (new Internet line, qualifying credit, postpaid voice line required; requires bundle) · $200 virtual prepaid MastercardFixed Wireless500 MbpsDownload77Our score$55Per month
  • T-Mobile Rely Home Internet 400 Mbps$35/mo for 12 months, then $50/mo (qualifying credit, postpaid voice line, and new Internet line required; requires bundle) · $200 virtual prepaid MastercardFixed Wireless400 MbpsDownload77Our score$35Per month

Source: T-Mobile official site · checked monthly · availability varies by address

SPEED SCORE

77

Mid-pack advertised speed for the state

This plan’s advertised maximum download ranks around the middle of every option filed with the FCC in this state. It is not a measured speed.

Download 500 Mbps
Upload 60 Mbps
Typical latency (by technology) Medium

The Speed Score is the percentile of this plan’s maximum advertised download speed among every internet option filed with the FCC in this state. It is not a measured speed test: actual throughput varies by address, wiring and time of day. Enter your full address to see which plans are serviceable at your home.

EST. CAPABILITIES

Streaming

Good

Multi-device

Adequate

Gaming

Adequate

Whole home

Good

THE TAKEAWAY

Our recommendation for Jacksonville

Households with moderate streaming, work-from-home, and browsing needs can consider T-Mobile’s 500 Mbps fixed wireless plans, offering up to 500 Mbps download and 60 Mbps upload with a 77/100 Speed Score, above Jacksonville’s city average of 68. Fixed wireless can be more variable than wired service, and these plans are available to about 65% of Jacksonville, so confirm your address before choosing T-Mobile.

Speeds and reach below are what the provider files with the FCC for each technology tier, by census block. The plans it actually sells here, with their own speeds and prices, are under Pricing & Plans; the two can differ.

About T-Mobile

T-Mobile is a good fit for households with typical streaming, browsing, and work-from-home needs, offering fixed wireless plans with up to 500 Mbps download and up to 60 Mbps upload, plus a good 77/100 Speed Score. Availability is address-dependent, with the 500 Mbps plans reaching about 65% of Jacksonville, and service may be more variable than fiber or cable, so check your address and the required voice-line bundle before signing up.

Available Plans

22
Licensed Fixed Wireless
100 Mbps Download
20 Mbps Upload
Coverage 35.7% of city
6
Licensed Fixed Wireless
25 Mbps Download
3 Mbps Upload
Coverage 29.4% of city

Speeds up to 55 Mbps

Plans range $69.99–$99.99 /mo * Refreshed Sep 15, 2026See all 2 plans →


Coverage ~100% of city
Connection type Satellite
19

Best plan here: Viasat Essentials — slower than 81% of all internet options in Florida

  • Viasat EssentialsSatellite55 MbpsDownload19Our score$69.99Per month
  • Viasat UnleashedSatellite34 MbpsDownload14Our score$99.99Per month

Source: Viasat Inc official site · checked monthly · availability varies by address

SPEED SCORE

19

Below-average advertised speed for the state

This plan’s advertised maximum download ranks below most options filed with the FCC in this state. It is not a measured speed; faster plans are usually listed here.

Download 55 Mbps
Upload 4 Mbps
Typical latency (by technology) High

The Speed Score is the percentile of this plan’s maximum advertised download speed among every internet option filed with the FCC in this state. It is not a measured speed test: actual throughput varies by address, wiring and time of day. Enter your full address to see which plans are serviceable at your home.

EST. CAPABILITIES

Streaming

Poor

Multi-device

Poor

Gaming

Poor

Whole home

Poor

THE TAKEAWAY

Our recommendation for Jacksonville

Viasat Inc is a limited-performance option compared with alternatives in Jacksonville, with a headline Speed Score of 19/100 versus the city average of 68. Its Viasat Essentials plan offers up to 55 Mbps download and 4 Mbps upload for $69.99 per month, with availability at 100.0% of the city, while Viasat Unleashed offers up to 34 Mbps download and 4 Mbps upload for $99.99 per month and scores 14/100. Because both plans use satellite technology, performance and latency may be less suitable for demanding activities, so check what other providers offer at your specific address before choosing.

Speeds and reach below are what the provider files with the FCC for each technology tier, by census block. The plans it actually sells here, with their own speeds and prices, are under Pricing & Plans; the two can differ.

About Viasat Inc

Viasat Inc is a broadly available fallback, but it should not be your first choice for modern internet needs because its satellite plans are below average, with Viasat Essentials offering up to 55 Mbps download and 4 Mbps upload for $69.99 per month, and a Speed Score of 19/100. Both plans reach 100% of Jacksonville, but satellite service can have high latency, so check your address for faster fiber or cable options before signing up.

Available Plans

54
Gso Satellite
150 Mbps Download
3 Mbps Upload
Coverage 59.2% of city
22
Gso Satellite
100 Mbps Download
3 Mbps Upload
Coverage 40.8% of city

Speeds up to 100 Mbps

Plans range $39.99–$94.99 /mo * Refreshed Sep 15, 2026See all 3 plans →


Coverage ~100% of city
Connection type Satellite
22

Best plan here: Fusion — slower than 78% of all internet options in Florida

  • Fusion$94.99/mo for the first 12 months, then $119.99/moSatellite100 MbpsDownload22Our score$94.99Per month
  • Select$49.99/mo for the first 12 months, then $74.99/moSatellite50 MbpsDownload15Our score$49.99Per month
  • Lite$39.99/mo for the first 12 months, then $49.99/moSatellite25 MbpsDownload6Our score$39.99Per month

Source: HughesNet official site · checked monthly · availability varies by address

SPEED SCORE

22

Below-average advertised speed for the state

This plan’s advertised maximum download ranks below most options filed with the FCC in this state. It is not a measured speed; faster plans are usually listed here.

Download 100 Mbps
Upload 5 Mbps
Typical latency (by technology) High

The Speed Score is the percentile of this plan’s maximum advertised download speed among every internet option filed with the FCC in this state. It is not a measured speed test: actual throughput varies by address, wiring and time of day. Enter your full address to see which plans are serviceable at your home.

EST. CAPABILITIES

Streaming

Poor

Multi-device

Poor

Gaming

Poor

Whole home

Poor

THE TAKEAWAY

Our recommendation for Jacksonville

At $94.99/mo for the first 12 months, then $119.99/mo, HughesNet’s Fusion plan buys up to 100 Mbps download and 5 Mbps upload, which is modest value for the price. As a satellite service, it has higher latency and a Speed Score of 22/100, below the city average of 68, so households needing responsive gaming, video calls, or consistently fast performance should check what other technologies are available at their address. Fusion is listed as available to 100.0% of Jacksonville, while the lower-cost Select and Lite plans offer up to 50/5 Mbps and 25/3 Mbps, respectively.

Speeds and reach below are what the provider files with the FCC for each technology tier, by census block. The plans it actually sells here, with their own speeds and prices, are under Pricing & Plans; the two can differ.

About HughesNet

For $39.99 to $94.99 per month during the first 12 months, then $49.99 to $119.99, HughesNet offers satellite plans with up to 25, 50, or 100 Mbps download and 3 or 5 Mbps upload, which is reasonable for basic use but limited for demanding modern needs. Its plans are available across 100.0% of Jacksonville, but satellite service can have high latency, so check your address for faster fiber or cable options first, especially for streaming, gaming, or multiple users.

Available Plans

22
Gso Satellite
100 Mbps Download
5 Mbps Upload
Coverage 100.0% of city

Internet Provider Reviews in Jacksonville, FL

We read 327 recent Google reviews of Jacksonville listings for Xfinity and AT&T and sorted each one by what it is about. Store visits and phone-plan reviews are set aside.

Google rating 3.6★ 3,563 reviews
4 Jacksonville-area listings ↓
Service rating 3.4Mixed From 218 reviews about the internet itself

What Xfinity customers report

Outages

Very poor

13% mention

Speed

Poor

6% mention

Billing

Very poor

13% mention

Support

Poor

43% mention

Installation

Poor

8% mention

Equipment

Mixed

19% mention

Cancelling

Very poor

5% mention

★★★★★
Google review

“Had a reservation and was in and out in five minutes. Best time of day to walk in would be right around 1pm week day. Returned my connection box which they already had in the system from my call to a live representative. All handled cleanly and efficiently.”

Simon B.Jacksonville, FL · Sep 2026
★★★★★
Google review

“their internet infrastructure is god awful. constant outages because they have the worst infrastructure and have to keep sending lineman out to fix it. don't waste your time with them it's a constant problem”

Tanner L.Jacksonville, FL · Aug 2026
Google rating 4.3★ 2,795 reviews
4 Jacksonville-area listings ↓
  • AT&T Store, 725 Nautica Dr Ste 106 · 4.4★ · 835 reviews
  • AT&T Store, 4663 River City Dr Ste 101 · 4.1★ · 676 reviews
  • AT&T Store, 9498 Atlantic Blvd · 4.2★ · 664 reviews
  • AT&T Store, 9508 Crosshill Blvd · 4.3★ · 620 reviews
Service rating 4.3Good From 109 reviews about the internet itself

What AT&T customers report

Support

Mixed

16% mention

Installation

Mixed

5% mention

★★★★★
Google review

“Kyra was awesome! I went in to combine a couple cell phone accounts and sign up for fiber. Kyra was very patient and informative through the process. She looked into both accounts and suggested which one to switch and which one to close. I had been dreading doing this, but Kyra made it easy.”

Ryan K.Jacksonville, FL · Oct 2025
★★★★★
Google review

“AT&T made me unfreeze my credit with all 3 reporting agencies in order to sign up for a $40/month home internet service. Unfortunately they have a monopoly in our apartment complex, so I had no real choice. Took a couple of hours in their store to get signed up. Unless you have no choice, or you don’t value your time, look elsewhere.”

Randall M.Jacksonville, FL · Aug 2026

Reviews are shown exactly as posted on Google and link to the listing they came from. Star averages and counts are Google’s; the service rating and the subject grades are our reading of each review, refreshed monthly. How we do this.

Cheapest and Fastest Internet Plans in Jacksonville

All 22 product lines from the 7 providers with published pricing here, showing the price you would be quoted today and what it reverts to.

Showing 10 of 22 plans

  • Xfinity1.2 Gig$100/mo for 60 months (w/ AutoPay & paperless billing, new customers, 5-Year Price Guarantee)1,200 MbpsDownload84Our score$100Per month~97.6%CoverageCable
  • StarlinkResidential Max 400 Mbps400 MbpsDownload77Our score$130Per month~100%CoverageSatellite
  • Xfinity500 Mbps$45/mo for 60 months, then $55/mo (w/ AutoPay & paperless billing, new customers)500 MbpsDownload77Our score$45$55Per month~97.6%CoverageCable
  • Xfinity1 Gig1,000 MbpsDownload77Our score$50Per month~97.6%CoverageCable
  • Xfinity300 Mbps$40/mo for 60 months (w/ AutoPay & paperless billing, new customers, 5-Year Price Guarantee)300 MbpsDownload70Our score$40Per month~97.6%CoverageCable
  • StarlinkResidential 200 Mbps200 MbpsDownload55Our score$85Per month~100%CoverageSatellite
  • T-MobileT-Mobile Rely Home Internet 400 Mbps$35/mo for 12 months, then $50/mo (qualifying credit, postpaid voice line, and new Internet line required; requires bundle) · $200 virtual prepaid Mastercard400 MbpsDownload77Our score$35$50Per month~65.2%CoverageFixed Wireless
  • T-MobileT-Mobile Amplified Home Internet 500 Mbps$45/mo for 12 months, then $60/mo (new Internet line, qualifying credit, postpaid voice line required; requires bundle) · $200 virtual prepaid Mastercard500 MbpsDownload77Our score$45$60Per month~65.2%CoverageFixed Wireless
  • T-MobileT-Mobile All-In Home Internet 500 Mbps$55/mo for 12 months, then $70/mo (new Internet line, qualifying credit, postpaid voice line required; requires bundle) · $200 virtual prepaid Mastercard500 MbpsDownload77Our score$55$70Per month~65.2%CoverageFixed Wireless
  • Xfinity2 Gig$100/mo for 60 months (w/ AutoPay & paperless billing, new customers, 5-Year Price Guarantee)2,000 MbpsDownload90Our score$100Per month~47.1%CoverageCable

Prices are the current promotional rate where one is advertised. Sourced monthly from each provider’s own site; availability varies by address.

Compare Jacksonville providers head-to-head

The matchup many Jacksonville households compare. Green marks the better number.

AT&T FiberAT&T Fiber
vs
XfinityXfinity
48% of JacksonvilleReaches98% of Jacksonville
5,000/5,000 MbpsFastest plan2,000/35 Mbps
$50/mo1 Gig plan$50/mo
1,000 MbpsUpload on the 1 Gig plan35 Mbps
$35/mo 300 MbpsCheapest plan$40/mo 300 Mbps
4.3 ★Service rating in Google reviews3.4 ★

AT&T Fiber wins on top speed, upload, starting price and reviews; Xfinity wins on reach.

Best Fit by Household Type in Jacksonville

Best Fit

Students & Roommates

Choose Xfinity 300 Mbps for $40/mo promotional pricing for 12 months, reaching about 98% of Jacksonville.

Its 300 Mbps plan combines broad availability with a lower promotional price than most wired alternatives.

Check first: Confirm the address, because the 2 Gig tier reaches only about 47% of Jacksonville.

Best Fit

Remote Workers

Choose AT&T Fiber 300Mbps for $35/mo for 12 months with AutoPay and paperless billing, where available.

The plan reaches about 48% and provides a wired fiber connection suited to video calls.

Check first: Fiber availability is address-specific, especially around Riverside/Avondale and Downtown Jacksonville.

Best Fit

Gamers & Streamers

Choose AT&T Internet 5 GIG for 5,000 Mbps where available, reaching about 42% of Jacksonville.

Its symmetrical 5,000 Mbps fiber tier is the fastest listed option in Jacksonville.

Check first: Do not assume 5 Gig service across AT&T's broader footprint; verify the address first.

Best Fit

Rural & Edge-of-City Homes

Choose Starlink Residential 100 Mbps for $55/mo, available everywhere in Jacksonville.

Starlink's 100 Mbps plan reaches every Jacksonville address, including homes lacking wired service.

Check first: The $55/mo price is promotional only if the provider's offer specifies conditions; verify current terms.

Internet Providers by ZIP Code and Neighborhood in Jacksonville

Almost every block in Jacksonville can get Xfinity. What changes from one neighborhood to the next is fiber. Tap a ZIP code on the map, or type yours.

32234 Whitehouse, Baldwin: fiber on 35%32223 Mandarin, Julington Creek: fiber on 95%32218 Northside, Oceanway: fiber on 52%32208 Northside, Panama Park: fiber on 64%32205 Avondale, Murray Hill: fiber on 52%32277 Arlington, Fort Caroline: fiber on 57%32254 Northside, Panama Park: fiber on 16%32256 Baymeadows, Deerwood: fiber on 51%32221 Westside, Jacksonville Heights: fiber on 37%32210 Ortega, Cedar Hills: fiber on 58%32204 Riverside, Brooklyn: fiber on 46%32224 Intracoastal West, Southside: fiber on 50%32207 San Marco, St. Nicholas: fiber on 57%32209 Durkeeville, New Town: fiber on 48%32244 Cedar Hills, Argyle Forest: fiber on 74%32219 Northwest Jacksonville, Dinsmore: fiber on 35%32225 Fort Caroline, Monument Oaks: fiber on 82%32206 Springfield, Eastside: fiber on 40%32246 Southside, Tinseltown: fiber on 70%32220 Westside, Whitehouse: fiber on 20%32216 Southside, University Boulevard: fiber on 48%32258 Mandarin, Bartram Park: fiber on 70%32217 San Jose, Beauclerc: fiber on 73%32257 Mandarin, Lakewood: fiber on 77%32222 Westside, Oakleaf (edge): fiber on 78%32202 Downtown Jacksonville, LaVilla: fiber on 34%32211 Arlington, Fort Caroline: fiber on 39%32226 Oceanway, Yellow Bluff: fiber on 58%

Blocks with fiber50%65%80%90%

All of Jacksonville

56% of the city can get fiber

  • Xfinitycable98%
  • AT&Tfiber48%
  • IQ Fiberfiber10%
  • Hotwirefiber2%

55% of the city can choose between two or more cable or fiber providers.

Check my exact address
All 28 residential ZIP codes in Jacksonville
ZIPNeighborhoodsAny fiberXfinity cableAT&T FiberIQ Fiber2+ choices
32202Downtown Jacksonville, LaVilla, Brooklyn34%99%27%0%34%
32204Riverside, Brooklyn, Five Points46%100%43%0%46%
32205Avondale, Murray Hill, Lackawanna52%100%49%0%52%
32206Springfield, Eastside, Talleyrand40%99%38%0%40%
32207San Marco, St. Nicholas, Southside Estates (edge)57%100%31%34%57%
32208Northside, Panama Park, Brentwood64%100%64%0%64%
32209Durkeeville, New Town, Moncrief48%100%47%0%48%
32210Ortega, Cedar Hills, Lakeshore58%100%58%0%58%
32211Arlington, Fort Caroline, University Park39%100%38%0%39%
32216Southside, University Boulevard, Lakewood48%100%42%4%47%
32217San Jose, Beauclerc, Lakewood73%100%39%46%73%
32218Northside, Oceanway, Dunn Avenue52%98%38%18%51%
32219Northwest Jacksonville, Dinsmore, Sherwood Forest35%98%33%0%34%
32220Westside, Whitehouse, Marietta20%98%15%0%19%
32221Westside, Jacksonville Heights, Marietta37%99%36%0%37%
32222Westside, Oakleaf (edge), Chaffee Point78%99%77%0%78%
32223Mandarin, Julington Creek95%100%48%73%95%
32224Intracoastal West, Southside, UNF Area50%97%40%10%50%
32225Fort Caroline, Monument Oaks, Kernan82%100%60%40%82%
32226Oceanway, Yellow Bluff, New Berlin58%96%43%20%58%
32234Whitehouse, Baldwin, Maxville35%66%10%0%15%
32244Cedar Hills, Argyle Forest, Jacksonville Heights74%100%74%0%74%
32246Southside, Tinseltown, Kernan70%98%59%10%70%
32254Northside, Panama Park, Moncrief16%99%16%0%16%
32256Baymeadows, Deerwood, Southside51%97%40%8%50%
32257Mandarin, Lakewood, San Jose77%100%51%38%77%
32258Mandarin, Bartram Park, Julington Creek70%96%51%28%70%
32277Arlington, Fort Caroline, Clifton57%100%52%9%57%

Share of each ZIP’s census blocks where the provider files that technology with the FCC; DSL and fixed wireless are not counted as fiber. Neighborhood names are approximate.

Internet providers near Jacksonville

Coverage can change completely a few miles down the road. If you’re moving to or shopping just outside Jacksonville, check the neighboring market directly.

Jacksonville Internet FAQs

Who is the best internet provider in Jacksonville, FL?

Xfinity is the best overall provider, with cable up to 2,000 Mbps reaching about 47% of Jacksonville. AT&T is faster where available, offering 5,000/5,000 Mbps fiber to about 42%, so choose AT&T if that fiber tier reaches your address.

What is the fastest internet in Jacksonville, FL?

AT&T has the fastest option: 5,000/5,000 Mbps fiber reaches about 42% of Jacksonville. Xfinity is the best overall provider, and its 2,000 Mbps cable tier reaches about 47%, making it the broader high-speed choice.

Which internet provider covers the most of Jacksonville, FL?

Xfinity has the largest non-satellite footprint at about 99% overall coverage in Jacksonville. Satellite services are available everywhere, while Xfinity's 1,200 Mbps and 1,000 Mbps plans each reach about 98%.

What is the cheapest internet plan in Jacksonville, FL?

The cheapest options are AT&T Fiber 300Mbps for $35/mo promotional pricing for 12 months with AutoPay and paperless billing, reaching about 48%, and T-Mobile Rely Home Internet 400 Mbps for $35/mo for 12 months with a qualifying wireless line, reaching about 65%.

Can I get fiber internet in Jacksonville?

AT&T fiber reaches about 48% of Jacksonville, while IQ Fiber reaches about 10% and Hotwire Communications about 2%. Availability varies by address, so verify the exact location before choosing a fiber speed or promotional price.

What internet speed do I need in Jacksonville?

A 300 Mbps plan reaches about 98% through Xfinity and about 48% through AT&T Fiber, covering typical streaming, work, and household use. Larger households should consider 1,000 Mbps, while AT&T's 5,000 Mbps fiber reaches about 42% for demanding workloads.

What internet options are available in San Marco?

In San Marco ZIP 32207, Xfinity reaches about 47%, AT&T fiber about 28%, and IQ Fiber about 22%. Xfinity offers the broadest listed local reach, while fiber options may provide faster upload performance where the address qualifies.

Is AT&T Fiber better than Xfinity in Jacksonville?

AT&T Fiber's 1 Gig plan is $50/mo with 1,000 Mbps upload; Xfinity's is $50/mo with 35 Mbps upload. AT&T Fiber sells up to 5,000 Mbps here and Xfinity up to 2,000 Mbps. Xfinity reaches more of Jacksonville (about 98% vs 48%), so check which one your address gets.

Is Starlink worth it in Jacksonville?

Rarely. Starlink starts at $55/mo, and cable or fiber reaches about 99% of Jacksonville. It makes the most sense at an address with no wired or 5G home internet option.

Is $100 a month a lot for internet in Jacksonville?

For most homes, yes. A 1 Gig plan in Jacksonville costs $50 (Xfinity), $50 (AT&T) a month in our latest price check. If you pay more than $80 for a gig, your promo price may have ended.

How We Analyze Internet in Jacksonville

FCC Broadband Data

We use the FCC National Broadband Map, updated twice a year with provider-reported coverage at the census block level.

Speed Score

A state-wide percentile of each plan’s maximum advertised download speed against every option filed with the FCC in the state, all technologies on one scale. It is not a measured speed test.

Coverage Calculation

Provider coverage shows what percentage of census blocks in Jacksonville report service availability from each provider.

Data Coverage for Jacksonville

ZIP Codes Analyzed:
3209932202322033220432205322063220732208322093221032211322123221432216322173221832219322203222132222322233222432225322263222732228322293223432235322363223832239322413224432245322463224732254322553225632257322583226032277
Census Tracts: 215 tracts
Census Blocks: 11,011 blocks analyzed

How We Calculate Speed Score

The Speed Score is a state-wide percentile from 0 to 100. It answers one question: of every internet option filed with the FCC in this state, across every technology, what share is slower than this plan’s maximum advertised download speed?

What goes in:

  • The plan’s maximum advertised download speed, as the provider files it with the FCC and lists it for sale.
  • Every other serviceable option in the state from the FCC Broadband Data Collection, counted by the census blocks it reaches.

Speed Score = share of the state’s filed options with a lower advertised download speed

A score of 85 means this plan’s advertised speed beats 85% of the options filed in the state. Fiber, cable, DSL, fixed wireless and satellite are all on the same scale, so a 1,000 Mbps plan scores the same whoever sells it.

What it is not: a measured speed test. It does not include latency, upload speed, reliability or congestion. Real throughput at an address varies with wiring, equipment and time of day.

How providers are ordered on this page: each provider’s tier scores are averaged across the census blocks it serves, then multiplied by the share of the city it reaches. Wired providers rank ahead of wireless-only ones, and satellite last, because their filings describe a signal footprint rather than a plant. The same rule sets the title and the 30-second verdict.

Data source: FCC National Broadband Map (Broadband Data Collection), republished roughly twice a year; provider plan lists checked monthly.

How We Calculate Capabilities

Estimated Capabilities predict how well each internet plan supports common household activities based on speed requirements and connection type.

Rating Scale:

  • Excellent – Optimal performance, handles peak usage easily
  • Good – Reliable performance with minimal issues
  • Fair – Functional but may experience slowdowns during heavy use
  • Poor – Not recommended; expect frequent buffering or lag

How We Rate Each Category:

Streaming

Based on download speed. 4K streaming requires 25+ Mbps per stream; HD requires 5+ Mbps. We account for multiple simultaneous streams.

Multi-device

Evaluates total bandwidth capacity divided by typical household device count (phones, tablets, smart TVs, computers). Fiber and cable handle many devices better than DSL or satellite.

Gaming

Considers both upload speed (for sending game data) and latency (ping time). Fiber and cable excel here; satellite connections struggle due to inherent signal delay.

Whole Home

Assesses whether the connection can reliably serve an entire household during peak evening hours. Factors in technology type (shared vs. dedicated bandwidth) and total speed capacity.

Note: Actual performance depends on your specific location, network congestion, and equipment quality.